Terms of Service

Introduction and Acceptance of Terms

BujaNova (“We” or “BujaNova”) is the operator of its mobile application and associated online services (collectively, the “Service”). This Agreement governs your use of the Service, your purchase of any products (the “Products”), or receipt of any services from BujaNova (the “Services”).

The Service, Products, and Services are offered subject to your acceptance of these Terms of Service (“Terms” or “Agreement”). These Terms constitute a legally binding agreement between you and BujaNova, and you should read them carefully. By downloading, accessing, or using the Service, you expressly agree to these Terms, the BujaNova Privacy Policy, and all other BujaNova policies, each of which is incorporated by reference herein.

2. User Obligations

• Eligibility: By using the Service, you represent that you are at least eighteen (18) years old or the legal age of majority in the Republic of Burundi, whichever is greater.
• Compliance: You agree to abide by all applicable local, national laws, and regulations of the Republic of Burundi with respect to your use of the Service.
• Accuracy of Information: You shall at all times provide true, accurate, current, and complete information (and updates thereto) when submitting information to BujaNova, including account and delivery details.
• Prohibited Use: You shall only use the Service as permitted by this Agreement. You shall not use the Service for any commercial, political, obscene, illegal, or inappropriate purpose, or in any way that violates the rights of others.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials (email address, phone number, and password) and for all activity occurring through your account. You must immediately notify BujaNova of any suspected unauthorized use.

3. Purchases through the Service

• Order Acceptance: All purchases made through the Service are subject to our acceptance. We reserve the right to refuse to accept or to cancel any transaction, in our sole discretion, and without liability to you or any third party.
• Pricing and Availability: Prices and availability of Products are subject to change without prior notice. BujaNova reserves the right to discontinue or change specifications and prices on Products and to correct any errors, inaccuracies, or omissions.
• Payment via Mobile Money: Payments are processed securely via third-party Mobile Money gateways. As specified in our Privacy Policy, we do not store or have knowledge of sensitive payment details (like OTP or PIN) entered via the provider’s pop-up; data transmission is encrypted end-to-end.
• Returns: If you wish to return a product, please review our separate Return Policy (if applicable), which is incorporated herein by reference.

4. Service Ownership and Content (Intellectual Property)

The Service contains materials including, but not limited to, text, images, designs, photographs, videos, audio clips, graphics, trademarks, logos, and software (collectively the “Content”). The Content is owned, licensed, or controlled by BujaNova, and all right, title, and interest in and to the Content and the Service are the property of BujaNova, protected by **Burundian and international copyright and intellectual property laws** to the fullest extent possible.

Subject to your compliance with this Agreement, BujaNova grants you a limited, non-exclusive, non-transferrable license to access and use the Content on the Service for your own personal, non-commercial use only.

5. User-Generated Content

By submitting or posting any materials or content on the Service (“User-Generated Content”), you grant to BujaNova a perpetual, irrevocable, royalty-free, worldwide, sub-licensable, and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, and sublicense such materials or any parts of such materials. You represent and warrant that your User-Generated Content does not violate any law or the rights of any third party.

6. Limitation of Liability; Disclaimer of Warranties

EXCEPT WHERE OTHERWISE PROHIBITED BY LAW, THE SERVICE, AND ALL CONTENT, PRODUCTS, AND OTHER INFORMATION ON OR ACCESSIBLE FROM OR THROUGH THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY OR ACCURACY.

In no event shall BujaNova or its officers, directors, shareholders, employees, independent contractors, or agents be liable for any indirect, special, incidental, exemplary, consequential, or punitive damages, under any cause of action whatsoever arising from or related to this Agreement, the Products, or your use of the Service.

7. Governing Law and Dispute Resolution

This Agreement and your use of the Service are governed by the laws of the **Republic of Burundi**.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service, the parties shall first attempt to resolve the dispute informally through good-faith negotiations. If the dispute cannot be resolved within a reasonable period, the parties agree that the exclusive jurisdiction and venue for proceedings concerning such Dispute shall be the **competent courts of Bujumbura, Burundi**.

8. Miscellaneous

• Severability: If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
• Termination: BujaNova reserves the right to terminate your access to the Service for any or no reason, without notice.

9. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us: